Refund policy
Return Policy
At Blossom Flower Herbals, your satisfaction is important to us. We strive to ensure that every product meets the highest quality standards. However, if you're not completely satisfied with your purchase, we’re here to help.
Returns for Store Credit
- Items may be returned for store credit within 14 days of receiving your order.
- To be eligible, items must be unused, unopened, and in their original condition.
- Shipping costs are non-refundable, and the customer is responsible for return shipping.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 14 days of delivery for an even exchange or replacement at no additional cost.
- Proof of damage (such as photos) may be required to process your claim.
How to Initiate a Return
- Email us at [insert email] with your order number and details about the return or issue.
- Once approved, you will receive instructions for returning the item.
- For store credit, a code will be issued after the item is received and inspected.
We appreciate your understanding that, due to the nature of our products, we cannot accept returns on items that have been opened or used. If you have any questions, don’t hesitate to reach out – we’re happy to help!